is rated EXCELLENT by StellaService.

StellaService uses a rigorous methodology to test the customer service performance of online businesses. earned an Excellent rating, which represents a general high quality of service. Click here to learn more.

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About is the leading online retailer for plumbing, heating and HVAC supplies. They have all the products you need to keep any home running smoothly and efficiently. Their product pages feature inventory information, a question and answer service, detailed specifications and product manuals. They also offer a robust resource center and a video library. Their knowledgeable Customer Service Team is available by phone, email or live chat to answer questions about products and assist with your orders. All in-stock items in our 100,000 square foot warehouse ship within 24-48 hours and you can enjoy free shipping on any order over $300. They stand by their products, honoring all manufacturer guarantees and accepting returns with no restocking fees for thirty days.

Company Statement

Real People. Real Service. These are the words we live by at Our core mission is to provide a great experience to every customer throughout the order process. We carry a huge selection of products from top manufacturers in the industry, including many hard-to-find parts, making our website a great place to get everything you need for any job. Our innovative team is constantly working to add new tools and features to provide a seamless shopping experience. From the time you enter our website to the time your order arrives, we strive to deliver high quality service that you can count on.