sneakerhead.com is rated EXCELLENT by STELLAService.

STELLAService uses a rigorous methodology to test the customer service performance of online businesses. sneakerhead.com earned an Excellent rating, which represents a general high quality of service. Click here to learn more.

Best way to reach sneakerhead.com:

Customer Support Experience

Phone
90

Tel: (866) 339-7463

Monday 08:00 AM 05:00 PM PT
Tuesday 08:00 AM 05:00 PM PT
Wednesday 08:00 AM 05:00 PM PT
Thursday 08:00 AM 05:00 PM PT
Friday 08:00 AM 05:00 PM PT
Saturday 08:00 AM 03:00 PM PT
Sunday CLOSED
*Store hours subject to change

Chat
50

Other ways to contact sneakerhead.com

https://www.facebook.com/SNEAKERHEADcom
12325 Imperial Highway, suite 326, Norwalk, CA, 90650

Shipping*

Shipping Speed

50

Pkg Fit and Quality

100

Overnight shipping available?

Yes

Standard shipping delivery estimate:

3 - 7 days

International shipping available?

Yes

Free shipping offered?

Yes

Shipping cut-off time:

N/A

In-store pick-up available?

N/A

*Applies to most product categories with standard shipping

View Policy

Returns & Refunds*

Ease of Returns

50

Refund Speed

25

Free return shipping?

No

Pre-paid return label in package?

N/A

In-Store returns accepted?

N/A

Restocking fees?

No

General return window for refund/credit:

30 days

*Applies to most product categories

View Policy

About sneakerhead.com

Founded in 2002, Sneakerhead.com is a unique online retailer specializing in exclusive footwear and distinguished goods. They carry an impressive array of footwear that includes, athletic shoes, retro classics, lifestyle models and limited edition collector styles. Along with footwear, they also carry watches, sunglasses, socks, bags, and Sneakerhead.com branded items. Some of the brands available at their online store include Nike, Jordan Brand, Puma, Abington, Sebago, DC, and G-Shock. Sneakerhead.com is also very well known for their top-rated customer service, free shipping & returns policy, and elevated online user experience.

Company Statement

Sneakerhead.com is committed to providing unrivaled service, exclusive “hard-to-find” footwear, and a superior user experience. We have a proprietary Customer Service System that expedites orders quickly & efficiently. We only carry selective brands that we can stand behind. And, we present these footwear collections with detailed photos & descriptions. Sneakerhead.com strives to provide our customers with the best online shopping experience possible, because we know they appreciate it.