About Smash Box

Smashbox Cosmetics was born in Los Angeles in 1996 to the great grandsons of Max Factor, Davis and Dean Factor. They were hard at work at the photography studio they had founded 10 years prior (Smashbox Studios) and decided that they should create a makeup line that is fashionable, looks great on camera but is wearable for the every day woman. Smashbox Cosmetics debuted in a big way – nationally, in 43 nordstrom and 5 henri bendel stores. They struggled early on with the company in almost all areas. Consumers did not respond to the early packaging, beauty editors were relentless, and it wasn’t long before Smashbox was drowning in the highly populated sea of beauty companies. The expense of keeping the stores stocked with current color cosmetics was more than the Factor brothers were prepared for. They ran through their initial investment, including profits from Smashbox Studios, in no time. They received another round of investment in 1998, cut down the number of stores they were selling from, and experimented with lower cost marketing ideas.

Customer Service Information

Contact Information

888-763-1361

Call Support Hours:
(Coming Soon)

Company Address:

(Not provided)

Shipping Options

  • Overnight shipping available
  • Est. Delivery Time (Standard): 5 - 7 days
  • International shipping available

Return Process

Generally 365 days for refund or credit;

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