About Rod's
Rod’s Western Palace is your source for everything Western—from Western apparel and tack to unique Western gifts and home décor. Rod’s focus on customer service helps to ensure that every rider—from beginner to seasoned pro—finds exactly what he or she needs—from hats to boots and headstalls to saddle blankets. You’ll find great brands like Tony Lama, Lucchese, Justin, Ariat, Cinch, Cruel Girl, Weaver Leather, Myler Bits, Oster, Professional's Choice, Reinsman, Tom Balding Bits & Spurs, Wrangler, Roper, Rock n Roll Cowgirl, and more. And now there is expanded showroom space for gifts and home décor as well as a huge offering online and in the catalogs.
Customer Service Information
Contact Information
866-326-1975
Call Support Hours:
M - F: 8:30 AM - 8:30 PM
(except Friday : 9:00 AM - 6:00 PM)
Sat.: 9:00 AM - 6:00 PM
Sun.: 11:30 AM - 5:00 PM
Company Address:
(Not provided)
Shipping Options
- Overnight shipping available
- Est. Delivery Time (Standard): 1 - 10 days
- International shipping available
Return Process
Generally 365 day window for refund or credit;
Outstanding areas
- E-mail offers
- Free shipping offers
- Intuitive site design
Company Statement
Shop Rod’s because of our experience. With over 30 years in the western business, we’ve learned a thing or two about making our customers happy. Our expert staff understands your needs because we understand the lifestyle. We take our relationship with you very seriously, and we hope that you’ll take the time to get to know us.