is rated EXCELLENT by StellaService.

StellaService uses a rigorous methodology to test the customer service performance of online businesses. earned an Excellent rating, which represents a general high quality of service. Click here to learn more.

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135 2nd Avenue, Waltham, MA, 02451


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About is a lifestyle retailer committed to carrying a large assortment of distinctive, hard-to-find shoes, boots, bags and accessories that blend style, comfort and value. Going beyond the traditional shopping experience to help visitors explore and discover brands that matter, PlanetShoes translates the experience of boutique shopping to the online realm. From vegan to eco, trends to health and wellness, Made in Europe to Made in the USA, PlanetShoes has wide selection of products from over 200 brands for each and every lifestyle.

Company Statement

Customer Service is something that is very important to us at PlanetShoes. We see our customers as individuals and do what we can to provide personalized service to everyone coming to our site.