About Payless ShoeSource
Payless ShoeSource, Inc. is the largest specialty family footwear retailer in the Western Hemisphere. The company was founded in 1956 in Topeka, Kan., on a revolutionary idea - selling shoes in a self-select environment. More than 50 years later, Payless serves millions of customers through its powerful network of more than 4,500 stores, in a variety of retail settings, in all 50 U.S. states, as well as in Puerto Rico, Guam, Saipan, the U.S. Virgin Islands, Canada, Central America, the Caribbean, and South America.
Customer Service Information
Contact Information
(877) 474-6379
Payless ShoeSource Customer Service
Call Support Hours:
M - F: 7:30 AM - 8:00 PM (CST)
Sat.: 7:30 AM - 8:00 PM
Sun.: 9:30 AM - 8:00 PM
Company Address:
3231 SE Sixth Ave.
Topeka, KS 66607
Shipping Options
- Overnight shipping available
- Est. Delivery Time (Standard): 5 - 10 days
Return Process
Generally 365 days for refund or credit;