About Famous Smoke Shop
Incorporated in 1939, Famous Smoke Shop is the nation’s leading retailer of cigars online. From machine-made cigars like Swisher Sweets, to premium handmade cigars like Padrón, Famous-Smoke.com offers the biggest selection of nationally known cigar brands, bundle cigars, samplers, humidors, and accessories at discount prices. Hundreds of cigars are on sale daily, and many brands include free shipping. Additionally, Famous Smoke Shop is the purveyor of CigarAuctioneer.com (auctions); CigarMonster.com (deal-a-day); CigarAdvisor.com (advice, news & reviews); and CigarSniper.com (penny auctions). Famous also markets cigars exclusively under its own brand names, guarantees fresh, fast delivery, and distributes a free monthly cigar catalog.
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Customer Service Information
Contact Information
800-564-2486
Famous Smoke Shop Customer Service
Call Support Hours:
M - F: 8:00 AM - 7:00 PM
Sat.: 8:00 AM - 7:00 PM
Company Address:
90 Mort Drive
Easton, PA 18040
Shipping Options
- Overnight shipping available
- International shipping available
- Shipping free
Return Process
Generally 30 days for refund or credit;
Outstanding areas
- Great call support
- Thorough email support
- Free shipping
Company Statement
At Famous Smoke Shop, our Customer Service team is utterly committed to giving our customers immediate attention to their concerns and expert advice. As a result, Bizrate© has awarded us their Gold Honoree and Circle of Excellence awards for excellence in customer service, product selection, customer satisfaction, and per-dollar value for the past four years. As our company founder and president Arthur Zaretsky says: "I do not consider a sale complete until the customer is satisfied."