About eFaucets
eFaucets.com is the leading online retailer of faucets, sinks, fixtures and accessories for the kitchen and bath. Its parent company is eImprovement.com Network Stores which owns other web properties such as LightingCatalog.com, CeilingFanCatalog.com, and DoorFixtures.com to name a few. It sells top brands such as KOHLER, American Standard, Delta, Moen, Grohe, Pfister and Danze. It is Buysafe bonded to guarantee customer service and policies. We offer low prices, Free Shipping*, Same Day Ship*, real time inventory and excellent customer service.
Customer Service Information
Contact Information
800-891-0896
Call Support Hours:
M - F: 8:00 AM - 9:00 PM
Sat.: 9:00 AM - 4:00 PM
Sun.: 9:00 AM - 4:00 PM
Company Address:
P.O. Box 044271
Racine, WI 53402
Shipping Options
- Overnight shipping available
- Est. Delivery Time (Standard): 3 - 7 days
- Shipping cutoff time: 3:00 PM for All shipping options Shipping
Return Process
Generally 30 days for refund or credit; Re-stocking fees may apply;
Outstanding areas
- Weekend Call Support
- Knowledgeable Call Support
- Intuitive Site Design
Company Statement
eFaucets.com prides itself on customer service to fuel its growth. We are a previous Bizrate "Circle of Excellence" Gold award winner with over 30,000 customer surveys. We provide full customer service with a full call center 7 days a week with a toll free number, live chat and email. We provide an optional BuySafe gaurantee from Traveler's Insurance to bond your transaction to ensure our customer service. We provide same day shipping on all orders that are in stock and qualify for same day shipping. All items over $99 ship free if they are under 20 lbs and UPSable.