About Dodds Shoe Co.
Back in 1930, D. L. Dodds had a vision of creating a retail center that offered name-brand products at less than department-store prices with industry leading customer service. In 1934, his vision was realized with the opening of Dodds Dry Goods and Ready to Wear. Today, four generations later, that vision has become Dodds Shoe Co. - the largest footwear center in the Rocky Mountains. Dodds Shoe Co. offers over 5,000 styles of name-brand footwear and apparel at a competitive price. Their selection of fashion, casual, and performance footwear consists of only the best shoes from the best shoe brands.
Customer Service Information
Contact Information
866-363-7463
Dodds Shoe Co. Customer Service
Call Support Hours:
M - F: 10:00 AM - 6:00 PM MST
Sat.: 9:30 AM - 5:30 PM
Sun.: 12:00 PM - 4:00 PM
Company Address:
401 South 2nd Street
Laramie, WY 82070
Shipping Options
- Est. Delivery Time (Standard): 3 - 5 days
Return Process
Generally 30 days for refund or credit;
Outstanding areas
- Email Offers
- Intuitive Design
- Free Shipping Offers
Company Statement
Top notch customer service has been the foundation of the Dodds family of stores since the 1930's. We feel the customer experience should be positive from beginning to end. When you shop with DoddsShoe.com, you'll find an easy to navigate website with very little clutter. We know your time is valuable, so we work around the clock to make sure shopping with us is easy and efficient. We also realize that just because shipping is free, it shouldn't be slow. 98% of the orders we receive by 4pm ship the same day. And here's the best part...during customer service hours, our staff is available to help you in any way possible. If you call, a skilled salesperson that has experience fitting shoes will answer the phone, not a typical phonebank customer service rep. And if you email us, your questions are typically answered in about 10 minutes.