Awarded Nov 2013

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chewy.com is rated EXCELLENT by StellaService.

StellaService uses a rigorous methodology to test the customer service performance of online businesses. chewy.com earned an Excellent rating, which represents a general high quality of service. Click here to learn more.

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Other ways to contact chewy.com

https://www.facebook.com/chewy
200 South West 1st Avenue, Fort Lauderdale, FL, 33301

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About chewy.com

Chewy.com delivers pet happiness by conveniently shipping over 200+ brands of pet food and stuff (for free!) while celebrating and honoring the bond, love and connection we share with pets. Unlike the big, corporate, profit-driven pet retailers, Chewy.com is driven by pet happiness, not the bottom line. That means exceptional customer service, knowledgeable and friendly staff, great prices on a huge selection, fast free shipping, and helping animals in need.

Company Statement

At Chewy.com, you and your pets always come first. Our customer support team is available 24 hours a day to help answer your questions or help you choose from our huge selection of premium pet food, treats, toys and supplies and meet all your pets' needs. We also back our service with a 100% unconditional satisfaction guarantee.