candy.com is rated EXCELLENT by StellaService.

StellaService uses a rigorous methodology to test the customer service performance of online businesses. candy.com earned an Excellent rating, which represents a general high quality of service. Click here to learn more.

Best way to reach candy.com:

Customer Support Experience

Phone
Chat

Other ways to contact candy.com

https://www.facebook.com/candydotcom
21 Commerce Road, Rockland, MA, 02370

Shipping

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Pkg Fit and Quality

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Returns & Refunds

Returns & Refunds data does not impact the StellaService rating for companies in the Food / Drink category.

About candy.com

If you’ve ever stepped inside a corner candy store, you know it’s one of the coolest, most magical places on the planet. When cousins Greg Balestrieri and Joe Melville launched Candy.com in July 2009, their goal was to bring this “corner candy store” experience online ... and deliver rock star customer service. Candy.com is now the world’s online corner candy store, and it’s growing exponentially, thanks to thousands of satisfied candy lovers, retailers, and event planners around the globe who are spreading the word about where to find the broadest and best candy selection by color, brand, type, and party theme.

Company Statement

Every day at Candy.com, we're working to earn your trust and create a company that specializes in fun, happiness, and off-the-charts customer service. We know our customers count on us to deliver candy faster, fresher, and better than any other online retailer. To get there, we use the latest technology and have the most knowledgeable, friendly staff in the business. We also offer three ways to get in touch with us! 1.) Dedicated phone support at (888) 422-6393, 2.) Live online customer support Mon.-Fri., 9 a.m. to 7 p.m. (est.), and 3.) quick e-mail responses at info@candy.com.