About Big Dot of Happiness

Since 1999, BigDotOfHappiness.com has been an industry leader in personalized party supplies and customer experience. The originator of various games, invitations and themed party supplies called "Big Dot Originals," BigDotOfHappiness.com turns everyday parties into extraordinary events. BigDotOfHappiness.com knows the customer is the boss and this makes them stand out above the rest. By featuring unique and original products party planners can't find anywhere else, and employing well-trained Expert Experts waiting to help plan an event, Big Dot of Happiness is able to make Hostess Heroes out of everyday people. They make the personal touch a priority, even with more than one-half million orders shipped. Each personalized item is carefully completed by a Big Dotter and wrapped in a signature cello bag or tucked into a Box of Bliss. The entire order is then packaged with care in a signature blue Box That Rocks and shipped off to an awaiting Hostess Hero. BigDotOfHappiness.com’s impressive attention to detail and speedy turn-around ensures customers will receive their themed party decorations faster than expected. Party planners can rest assured their personalized party supplies are getting top priority as they make their way from the custom print shop to assembly and onto an awaiting truck without any delay. BigDotOfHappiness.com employees live their purpose statement every day – “We create remarkable smiles by embracing a remarkable culture.”


Customer Service Information

Contact Information

800-274-4282

Call Support Hours:
M - F: 7:00 AM - 9:00 PM (CST)
(except Friday : 7:00 AM - 6:00 PM)
Sun.: 3:00 PM - 9:00 PM

Company Address:

(Not provided)

Shipping Options

  • Est. Delivery Time (Standard): 7 days
  • International shipping available

Return Process

Generally 30 day window for refund or credit; Re-stocking fees may apply;

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Status: Rated

Awarded Nov, 2011

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Outstanding areas

  • Free shipping offers
  • Great call support
  • Thorough email support

Company Statement

At Big Dot of Happiness, our customers are our boss! Every Big Dotter puts the “Customer is the Boss” philosophy at the forefront of all business practices, pledging to never miss an event and doing everything in their power to make each party planner achieve Hostess Hero status. With unique, personalized party supplies bound to make your event outstanding, free shipping offers to help you stay within budget and Expert Experts eager to help, we are able to turn everyday parties into extraordinary events. "Making life's occasions fun. It's about time."