About BackCountry
Backcountry.com is where you – the passion-addicted, tech-to-the-bone, performance-is-the-rule outdoor fanatics of this world – go to research, review and buy the gear you need to get after it.
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Customer Service Information
Contact Information
800-409-4502
Call Support Hours:
M - F: 6:00 AM - 10:00 PM MST
Sat.: 6:00 AM - 10:00 PM
Sun.: 6:00 AM - 10:00 PM
Company Address:
2607 South 3200 West
Salt Lake City, UT 84119
Shipping Options
- Overnight shipping available
- Est. Delivery Time (Standard): 2 - 7 days
- Shipping free with $50.00 order
Return Process
Return shipping is free; Generally 365 days for refund or credit;
Outstanding areas
- Knowledgeable Support
- Simple Returns
- Helpful Live Chat Support