About Zoostores

We know you don't have time to research the hundreds, no thousands, of webpages to find exactly what you're looking for. We've done your homework for you and have become experts in specialty products. With over 250 stores in one place, we can help you find the right product - and make sure you feel great about your purchase.Our StoryWe are one of fastest growing e-commerce companies with over 250 specialty stores. We offer a full range of products including Home, Home Office, Fitness and Sports, Outdoor, and Kids and Baby.Our CollectionUnlike your local retailer, we aren't limited by shelf space. Each of our specialty stores offers hundreds of items to give you the widest selection, all at your fingertips. Our Category Experts study the industry to gather the best products from today's leading manufacturers. In addition, they give you complete information about each and every product so you feel confident about your investment.Our PromiseWe aren't successful until you are 100% satisfied. Our commitment to you starts when we offer the widest selection of products available at the lowest price. Then we offer first-class customer service - kicked up a notch. Each Sales Expert makes sure you find the product you want, at the price you want. Our Customer Service Experts promise to get you the product and answer all of your questions. We are here for you!

Customer Service Information

Contact Information

(866) 594-6890

Call Support Hours:
M - F: 6:00 AM - 6:00 PM PST
Sat.: 7:00 AM - 5:00 PM
Sun.: 7:00 AM - 5:00 PM

Company Address:

1730 South El Camino Real

San Mateo, CA 94402

Shipping Options

  • Est. Delivery Time (Standard): 5 - 7 days
  • Shipping free

Return Process

Generally 30 days for refund or credit; Re-stocking fees may apply;

Community Rating

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What is this?

Status: Rated

Awarded Jul, 2011

What is this?

Outstanding areas

  • Great call support
  • 100% satisfaction guarantee
  • Free shipping

Company Statement

100% Satisfaction GuaranteeYour satisfaction is our goal. Over 455,000 happy shoppers can't be wrong! We go to great lengths to ensure you get the specialty product that's just right for you. We understand some customers have hesitations about the remote nature of online shopping, and we'll do everything we can to give you risk-free access to products we truly think you'll enjoy. We offer a 100% Satisfaction Guarantee with these requirements:Your specialty product must be returned in 'new' or 'like-new' conditionYour return must be requested by logging into your Online Order Status PageYou pay delivery and return shipping costs (we can schedule pickup at your request)Note that some items are sold with promotional free and discounted shipping. You will be responsible for the actual delivery and return shipping fees incurred to transport your specialty product