About Yankee Candle
Yankee Candle began in 1969 when teenager Mike Kittredge melted some crayons to make a candle gift for his mother’s Christmas present. They design, develop, manufacture, and distribute the majority of the products they sell, which allows them to offer distinctive, trend-appropriate products for every season, every customer, and every room in the house. Yankee Candle offers the broadest assortment of highly scented candles, innovative home fragrance products, and candle related home décor accessories in a variety of compelling fragrances, colors, styles, and price points. Headquartered in Whately, Mass., Yankee Candle employs approximately 3,000 people nationwide.
Customer Service Information
Contact Information
(877) 803-6890
Yankee Candle Customer Service
Call Support Hours:
M - F: 6:00 AM - 12:00 AM (EST)
Sat.: 8:00 AM - 8:00 PM
Sun.: 8:00 AM - 8:00 PM
Company Address:
16 Yankee Candle Way
South Deerfield, MA 01373
Shipping Options
- Overnight shipping available
- Est. Delivery Time (Standard): 5 - 7 days
- International shipping available
- Shipping free with $100.00 order
- Shipping cutoff time: 1:00 PM (EST)
Return Process
Generally 365 days for refund or credit;
Outstanding areas
- Knowledgeable support
- Great gifting options
- 365 day return policy