Wine.com is rated EXCELLENT by StellaService.

StellaService uses a rigorous methodology to test the customer service performance of online businesses. Wine.com earned an Excellent rating, which represents a general high quality of service. Click here to learn more.

Best way to reach Wine.com:

Customer Support Experience

Phone
Chat

Other ways to contact Wine.com

https://facebook.com/winecom
114 Sansome Street, 3rd Floor, San Francisco, CA, 94104

Shipping

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Returns & Refunds

Returns & Refunds data does not impact the StellaService rating for companies in the Food / Drink category.

About Wine.com

Originally founded in 1998 as eVineyard.com, we purchased the Wine.com name in 2001 and have grown into the #1 online wine store (source: Internet Retailer Top 500 Guide). We’ve served millions of customers, from casual enthusiasts to collectors to Fortune 100 companies.Our headquarters is in San Francisco, CA, and we own a proprietary network of fulfillment centers. Our employees are experts in their fields -- wine buying, software development, logistics and service – so that we can deliver you a customer experience second to none.We also operate the premiere private sales site, WineShopper, featuring members-only daily wine deals up to 70% off.

Company Statement

Our mission is to be the trusted resource for the wine enthusiast, whether shopping for yourself or sending a gift. We strive to offer you a great selection, low prices, convenient delivery and information that helps you enjoy wine with confidence.