About Wine

Originally founded in 1998 as eVineyard.com, we purchased the Wine.com name in 2001 and have grown into the #1 online wine store (source: Internet Retailer Top 500 Guide). We’ve served millions of customers, from casual enthusiasts to collectors to Fortune 100 companies.Our headquarters is in San Francisco, CA, and we own a proprietary network of fulfillment centers. Our employees are experts in their fields -- wine buying, software development, logistics and service – so that we can deliver you a customer experience second to none.We also operate the premiere private sales site, WineShopper, featuring members-only daily wine deals up to 70% off.

Customer Service Information

Contact Information

800-592-5870

Call Support Hours:
M - F: 6:00 AM - 6:00 PM PST

Company Address:

114 Sansome Street, Suite 210

San Francisco, CA 94107

Shipping Options

  • Overnight shipping available
  • Est. Delivery Time (Standard): 3 - 5 days

Shipping free for a year with $49.00 Steward-Ship membership
Date-certain delivery available

Return Process

Generally 30 days for refund or credit;

Community Rating

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Status: Rated

Awarded Jun, 2011

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Outstanding areas

  • Extensive Product Knowledge
  • Great Email Support
  • Quick Shipping
  • Date-certain delivery available

Company Statement

Our mission is to be the trusted resource for the wine enthusiast, whether shopping for yourself or sending a gift. We strive to offer you a great selection, low prices, convenient delivery and information that helps you enjoy wine with confidence.