Rated in 2014

wards.com is APPROVED by StellaService.

StellaService uses a rigorous methodology to test the customer service performance of online businesses. wards.com exhibited satisfactory customer service. Click here to learn more.

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3650 Milwaukee Street, Madison, WI, 53714


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About wards.com

For over 140 years, Montgomery Ward has been a well-known and trusted catalog brand for generations of families. With a catalog for every season, plus thousands of additional online-only items, Wards continues to provide one-stop shopping for quality home goods and popular name brands. Create the home you’ll love to live in with bedding, decorative accents, portable fireplaces, storage, housewares and home essentials. Find outerwear, shoes and apparel for men and women. Low monthly payments with Montgomery Ward® Credit make shopping easy and affordable.

Company Statement

We guarantee customer satisfaction—if you’re not satisfied, we’ll make it right. All of our employees share one common goal: to deliver a great shopping experience that meets or exceeds customer expectations. Every customer should be 100% satisfied the moment they begin shopping, and that feeling should linger long after the order is received. We believe that our Quality Standards of consistency, efficiency, helpfulness and creative problem solving are at the heart of customer satisfaction.