Rated in 2014

SwissColony.com is APPROVED by StellaService.

StellaService uses a rigorous methodology to test the customer service performance of online businesses. SwissColony.com exhibited satisfactory customer service. Click here to learn more.

Best way to reach SwissColony.com:

Customer Support Experience


Other ways to contact SwissColony.com

1112 7th Avenue, Monroe, WI, 53566


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Returns & Refunds

Returns & Refunds data does not impact the StellaService rating for companies in the Food / Drink category.

About SwissColony.com

The Swiss Colony is a family owned Wisconsin gift company sharing holiday warmth and smiles for generations. You’ll find award winning food gifts, including, chocolates, cakes and gift baskets. Or, choose from traditional gifts, like hearty cheese and sausage assortments and pastries originally developed by European Master Bakers. They only use the highest quality ingredients, and many of their offerings are hand-decorated, one-by-one right in their bakery—which is, in fact, the largest hand-decorating bakery in the country. With Choose ‘n Charge (an affordable monthly payment plan) and friendly customer service—turn to The Swiss Colony for a complete shopping and gift buying experience. Satisfaction is guaranteed on every item, every day.

Company Statement

All of our employees share one common goal: to deliver a great shopping experience that meets or exceeds expectations. Every customer should be 100% satisfied the moment they begin shopping, and that feeling should remain after the order is received. We believe that our Quality Standards of consistency, efficiency, helpfulness and creative problem solving are at the heart of customer satisfaction.