About The Swiss Colony
The Swiss Colony is a family owned Wisconsin gift company sharing holiday warmth and smiles for generations. You’ll find award winning food gifts, including, chocolates, cakes and gift baskets. Or, choose from traditional gifts, like hearty cheese and sausage assortments and pastries originally developed by European Master Bakers. They only use the highest quality ingredients, and many of their offerings are hand-decorated, one-by-one right in their bakery—which is, in fact, the largest hand-decorating bakery in the country. With Choose ‘n Charge (an affordable monthly payment plan) and friendly customer service—turn to The Swiss Colony for a complete shopping and gift buying experience. Satisfaction is guaranteed on every item, every day.
Customer Service Information
Contact Information
(608) 324-4603
The Swiss Colony Customer Service
Call Support Hours:
M - F: 8:00 AM - 12:00 AM (CST)
Sat.: Closed
Sun.: Closed
Company Address:
(Not provided)
Shipping Options
- Overnight shipping available
- Est. Delivery Time (Standard): 5 - 7 days
- International shipping available
Return Process
Generally 365 day window for refund or credit;
Outstanding areas
- 365 day returns
- Great gifting options
- Satisfaction guaranteed
Company Statement
All of our employees share one common goal: to deliver a great shopping experience that meets or exceeds expectations. Every customer should be 100% satisfied the moment they begin shopping, and that feeling should remain after the order is received. We believe that our Quality Standards of consistency, efficiency, helpfulness and creative problem solving are at the heart of customer satisfaction.