About Solid Signal
Solid Signal is more than just an online retailer. Solid Signal, an Inc. 500 company, specializes in distributing the latest in high-tech equipment and product research to professional media installers and the tech-savvy consumer. In addition to providing a choice of hundreds of high-quality, name-brand, digital audio and video equipment, Solid Signal offers product information, installation guidance and troubleshooting assistance to enhance customers’ experiences. Because of its product knowledge and research, Solid Signal is able to help customers determine what products work best for them and provide sound advice on what equipment is needed for optimum audio and video performance. As a CEDIA member, Solid Signal can better serve professional media installers.
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Customer Service Information
Contact Information
(877) 312-4547
Call Support Hours:
M - F: 7:00 AM - 9:00 PM
(except Fri : 7:00 AM - 7:00 PM)
Company Address:
25225 Regency Drive
Novi, WI 48375
Shipping Options
- Overnight shipping available
- Est. Delivery Time (Standard): 4 - 7 days
- Shipping cutoff time: 2:00 PM for Overnight Shipping
Return Process
Generally 30 days for refund or credit;
Outstanding areas
- Helpful staff
- Intuitive web site
- Low call hold times