Sheet Music Plus - SheetMusicPlus.com Customer Service Ratings at STELLAService

STELLAService's take

For sheet music, it's hard to imagine any local music store having the vast selection or outstanding customer service that SheetMusicPlus.com offers. Outstanding product pages give musicians every piece of information they might want with great customer reviews, in-depth descriptions and even lists of similar products. Their expedited shipping options mean that customers can get music faster and start practicing new pieces right away. Need help? Sheet Music Plus has well-trained, highly knowledgeable staff members that go above and beyond the call of duty, ensuring that any issue is taken care of.

User Experience

Site navigation is simple and straightforward so musicians can find whatever piece of music they're looking for. Product pages have detailed descriptions of each piece of music as well as a plethora of customer reviews, a list of similar products and a list of new releases. Checkout is clear and easy with good payment options and a guest checkout feature in case you don't want to sign up.

Shipping and Returns

Expedited shipping options are great and standard deliveries often arrive way ahead of projected delivery dates. Packaging is very efficient but doesn't include return information. Returns are still easy, though with information online and refunds processed in a lightning-fast two days.

Customer Support

Monday through Friday, phone and email support is available in the afternoon and evening. Agents are supremely knowledgeable and friendly and do anything they can to answer customers' questions. Email responses are really fast, arriving back in less than three hours with personal, courteous and comprehensive answers.

About Sheet Music Plus

SheetMusicPlus.com is the home of the world's largest selection of sheet music for all abilities, styles, genres and instruments. They offer sheet music for piano, guitar, woodwinds, brass, strings, voice, and every kind of ensemble as well as scores, texts, fakebooks, karaoke products, CDs, DVDs, software, accessories and more! Shop more than 615,000 titles today!