Scentiments - Scentiments.com Customer Service Ratings at STELLAService

STELLAService's take

Probably the only thing missing from this site is the ability to smell the products through your computer screen. Besides offering a wide range of smells, Scentiments.com provides a full spectrum of support. You can contact them just about any way you'd like (via phone, email, live chat, Twitter or Facebook) and can expect an expedient and knowledgeable response. With the aforementioned features combined with an easy to understand shipping and returns process, it may be best to stop and smell the roses, and everything else they have on their site.

User Experience

Finding the scent that's best for you is not always a simple process. Luckily, Scentiments.com makes it easy to search for your preferred brands or product types and sort all of them by price. There are a number of user-reviews for each product on their site, so you can get a sniff of what the rest of the web thinks about each particular product before you buy it. Product information on each page is concise and helpful.

Shipping and Returns

Ordering with Scentiments.com is a breeze. Besides being able to select standard or two-day shipping, you can also select the exact date that you'd like for the product to be delivered. Additionally, if you're curious as to where your Scentiments package is, you can check the status of your orders via Scentiments.com. When it comes to hygienic products, return policies can sometimes get a bit confusing. Not to worry, Scentiments makes sure you're aware of which products are eligible to be returned and which aren't. If you decide to return your order, the process is simple and you can expect to receive your refund within 10 days after they receive your returned product.

Customer Support

Live chat and phone support options are available 8 hours a day, five days a week for all your scent and beauty related questions, and more often than not, email queries will be responded to in a matter of hours. Whether you phone it in, chat it in, email it in, or choose to ask through Facebook or Twitter, Scentiments provides quick replies with helpful and friendly answers.

About Scentiments

Scentiments.com offers discount perfumes, colognes and discount fragrances and mens and womens skin care at savings up to 80% off retail prices.Scentiments.com offers discount perfumes, colognes and discount fragrances and mens and womens skin care at savings up to 80% off retail prices. They strive to provide customers with award winning customer service and high value for the products that they offer.