About Restoration Hardware
Restoration Hardware was founded thirty years ago by Stephen Gordon, born of his personal quest to find the perfect hardware to remodel his Victorian home in Eureka, California. Today, it’s a leading purveyor of premium home furnishings, operating more than 100 retail and outlet stores in the United States and Canada, as well as a direct-to-consumer business that includes its catalogs — Restoration Hardware Home, Outdoor, Gift and Baby & Child -- and its web site, RestorationHardware.com.
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Customer Service Information
Contact Information
(800) 910-9836
Restoration Hardware Customer Service
Call Support Hours:
M - F: 8:00 AM - 10:00 PM (EST)
(except Fri : 8:00 AM - 8:00 PM)
Sat.: 8:00 AM - 8:00 PM
Sun.: 8:00 AM - 8:00 PM
Company Address:
2900 North MacArthur Drive, Suite 100
Tracy, CA 95376
Shipping Options
- Overnight shipping available
- Est. Delivery Time (Standard): 3 - 7 days
- International shipping available
- Shipping cutoff time: 12:00 PM (EST) for Next Day Shipping
Return Process
Generally 30 days for refund or credit;
Outstanding areas
- Easy returns
- Knowledgable staff
- Easy to use web site