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Over twenty five years ago, Garry and Sharon Snook began Performance Inc. in the basement of their home in Chapel Hill, NC. Since then, it has grown into the nations leading bicycle mail order and retail company. Performance Inc. has thrived on its ability to meet and anticipate customer needs. The company has offered a 100% satisfaction guarantee on all products sold since the early beginnings of the company, and this has led to other equally significant services and policies like overnight shipping and a price protection plan.