OfficeDepot - OfficeDepot.com Customer Service Ratings at STELLAService

STELLAService's take

OfficeDepot.com is as well organized and a breeze to shop. Product pages provide the details customers need and flexible shipping options allow you to receive the product just when you need it. Customer support via phone, email and live chat is convenient, helpful and friendly, making OfficeDepot.com a no-brainer for office supply needs.

User Experience

Very well laid out and supremely easy to search and navigate, OfficeDepot.com offers a pleasant shopping experience. Product pages are well organized with lots of detail, active user review boards and good pictures. Checkout and shopping cart features are both clear and straightforward and a shopping list feature is available to keep track of regularly purchased items easily.

Shipping and Returns

OfficeDepot.com offers terrific shipping options, able to deliver almost anywhere at any time; orders from "local delivery areas" include free next-day shipping. Returning items are simple - mail them back or take to any retail store for a full refund.

Customer Support

Call support help is available around the clock with representatives who have a solid level of product knowledge given the number of items available. Live chat and email support are also viable options for any customer needs.

About OfficeDepot

Office Depot, Inc. is a global supplier of office products and services. The company was incorporated in 1986 with the opening of its first retail store in Fort Lauderdale, Florida. In fiscal year 2010, they sold $11.6 billion of products and services to consumers and businesses of all sizes through their three business segments: North American Retail Division, North American Business Solutions Division and International Division.