About NET-A-PORTER

NET-A-PORTER.COM was launched in June 2000 and has since successfully established itself as the world’s premier luxury online fashion retailer. With its acclaimed editorial format, express worldwide shipping to 170 countries, same day delivery available 7 days a week in London and New York, luxurious packaging and easy (and free) returns, NET-A-PORTER offers an unparalleled shopping experience. NET-A-PORTER.COM is the flagship brand from the NET-A-PORTER group which comprises theOutnet.com (the most fashionable fashion outlet) and MRPORTER.COM (the global men's style destination).


Customer Service Information

Contact Information

8776789627

Call Support Hours:
(24/7)

Company Address:

100 Fifth Avenue, New York

Long Island City, NY 10011

Shipping Options

  • Est. Delivery Time (Standard): 4 - 6 days
  • International shipping available
  • Shipping free

Return Process

Generally 28 day window for refund or credit; Pre-paid return label in package

Community Rating

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What is this?

Status: Rated

Awarded May, 2013

What is this?

Outstanding areas

  • Professional staff
  • Free returns
  • International shipping
  • Fashion savvy support