About Mountain Equipment Co-op
Mountain Equipment Co-op (MEC) is Canada's leading retailer of outdoor clothing, gear and services for self-propelled activities like hiking, cycling and paddlesports. Established in 1971, MEC operates 14 destination stores in central locations across Canada. MEC has more than 3 million members throughout Canada and around the world. Widely recognized for its commitment to sustainability, MEC is a member of 1% for the Planet and supports various community-based outdoor and environmental initiatives through its grants program. Anyone can join MEC and become part-owner in the Co-op, by purchasing a $5 lifetime individual membership. Members are entitled to buy gear and to vote on how MEC is governed. More information about MEC's community grants program is available at www.mec.ca/community.
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Customer Service Information
Contact Information
Call Support Hours:
M - F: 6:30 AM - 6:30 PM PST
Sat.: 8:00 AM - 4:00 PM
Sun.: 8:00 AM - 4:00 PM
Company Address:
149 W. Fourth Ave
Vancouver , BC
Shipping Options
- Est. Delivery Time (Standard): 6 - 10 days
- International shipping available
Return Process
Generally 365 days for refund or credit;
Outstanding areas
- 365 day returns
- Friendly support staff
- Weekend call support