Lane Bryant - LaneBryant.com Customer Service Ratings at STELLAService

STELLAService's take

Lane Bryant's commitment to fit and function, as well as fashion, matches their commitment to high quality service. Detailed product info makes it easy for shoppers to find that fit and function without having to try on the clothing. They have also demonstrated high quality service through 24/7 support and making sure that their representatives are adequately equipped to meet the needs of their customers.

User Experience

LaneBryant.com makes shopping for a stylish outfit online easy. Products are displayed with detailed descriptions, and there is a wealth of information to help shoppers find exactly what they need. The shopping cart is neat and clear, and checkout is fast and simple.

Shipping and Returns

A plethora of shipping options and a simple, smooth return policy make LaneByrant.com rather user-friendly. If you have any questions along the way, you can track your order's status through their web site.

Customer Support

Have a question? LaneBryant.com's customer support team is there to answer it by phone, email, and live chat 24/7. Callers rarely wait long on hold, and their response times to email and live chat requests are very quick. Beyond that, the customer support representatives are generally very knowledgeable and genuine in their interactions.

About Lane Bryant

With nearly 800 stores, Lane Bryant is the nation´s leading women´s plus-size specialty apparel retailer, providing stylish and high-quality fashion in sizes 14-28. The Lane Bryant collection includes a wide selection of career to casual apparel as well as accessories, hosiery and intimate apparel. Lane Bryant is a subsidiary of Charming Shoppes, Inc. Please visit lanebryant.com for store locations and the latest fashion trend information.