Karmaloop - Karmaloop.com Customer Service Ratings at STELLAService

STELLAService's take

Karmaloop.com synthesizes it's shopping features and it's fashion forward social media presence to create a wonderful and hip environment on its website. It backs up this unique vibe with world class customer support and a staff that cares. They make the latest apparel just a few clicks away, which for the younger generations is becoming a must. Karmaloop has recognized this and is doing a great job balancing it's edgy feel with a solid and customer friendly support system.

User Experience

Terrific search features on Karmaloop.com make navigating the site a pleasure. When trying to find clothes online it's always hard to get a good idea about how things fit, but Karmaloop does a great job in it's product descriptions, giving detailed size comparisons. Terrific product reviews are also included with both product pros and cons as well as style advice. They have a stellar social media presence that makes customers feel connected via Facebook, Twitter, Flickr and several blogs.

Shipping and Returns

Karmaloop.com offers global shipping for you international shoppers. Their delivery times are great and almost always make it within the time frame they give for arrival. You can receive cash or store credit up to 14 days after delivery and can receive 20% more on the return value if you take the store credit options in some circumstances.

Customer Support

Karmaloop offers great phone, email and live chat support 7 days a week with extended hours on both weekdays and weekends. Very knowledgeable staff go out of their way to make you feel informed and confident about products. They are very friendly and genuinely interested in helping you find the right item.

About Karmaloop

Karmaloop.com is a cross-platform web retailer specializing in global streetwear fashion. The Karmaloop family of sites includes online retailer Karmaloop, internet TV station KarmaloopTV and social network Junglelife (in development). Since its creation in 2000 by streetwear enthusiast Greg Selkoe, the site has evolved from a one-man-show into the largest and most successful streetwear retailer online. Retailing over 200 brands to both men and women Karmaloop receives 3.5 million monthly unique visitors comprised primarily of the highly sought after young influencer demographic. The site’s visitors, made up of alpha-consumers and key influencers ranging in age from 18-34, set and make trends for their peers. Karmaloop is more than just a retailer, it’s a community of style that provides a daily, interactive dose of the people and movements fueling and shaping street culture.