About Jewelry Television
Founded in 1993 Jewelry Television® has opened the world of fine jewelry and gemstones to everyone. Jewelry Television is the largest retailer of loose gemstones and one of the top 4 electronic jewelry retailers in the United States.
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Customer Service Information
Contact Information
(800) 550-8393
Jewelry Television Customer Service
Call Support Hours:
M - F: 7:00 AM - 12:00 AM (EST)
Sat.: 9:00 AM - 7:00 PM
Company Address:
190 Hayfield Drive
Knoxville, TN 37922
Shipping Options
- Overnight shipping available
- Est. Delivery Time (Standard): 1 - 5 days
- International shipping available
- Shipping cutoff time: 2:00 PM (EST) for Next Day Shipping
Return Process
Generally 30 days for refund or credit; Pre-paid return label in package
Outstanding areas
- Live chat
- Friendly support staff
- Video in product description
- Great gifting options