STELLAService's take
JPCycles.com offers excellent service and an easy shopping experience for all your motorcycle needs. Your road to finding the right bike has never been easier thanks to all the wonderful navigational and search features they have to offer. Easy returns and great customer support only add to the already stellar experience the site has to offer.
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User Experience
JPCycles.com has great search features that are easy to understand and help sort through items that aren't what you are looking for. Navigation is smooth and gives you a wide variety of options on how to find products. JPCycles.com does a good job integrating their social media on their site in order to give the most in-depth customer experience.
Shipping and Returns
JPCycles.com make returns supremely easy. Packages include prepaid sticky return labels and a 90 day return window makes retuning items stress-free.
Customer Support
Buying a motorcycle and gear online often comes with lots of questions that need expert opinion. Fortunately JPCycles.com offers 24/7 phone support, live chat and email support as well. Their phone support team is friendly and knowledgeable giving you confidence you'll choose the right bike and accessories.
About J & P Cycles
J&P Cycles is the World’s largest catalog retailer of aftermarket parts and accessories for Harley-Davidson, V-Twin Cruiser and Sportbike motorcycles. Featuring tens of thousands of items in stock, in print and on-line, J&P Cycles delivers great customer service and a generous return policy.
Customer Service Information
Contact Information
(800) 318-4823
Call Support Hours:
M - F: 7:00 AM - 8:00 PM (CST)
Sat.: 8:00 AM - 5:00 PM
Sun.: Closed
Company Address:
13225 Circle Drive
Anamosa, IA 52205
Shipping Options
- Overnight shipping available
- Est. Delivery Time (Standard): 7 - 10 days
- International shipping available
- Shipping free with $199.00 order
- Shipping cutoff time: 6:00 PM (CST) for Standard Shipping
Return Process
Generally 120 days for refund or credit; Re-stocking fees may apply; Pre-paid return label in package
Outstanding areas
- Robust search features
- User-friendly navigation
- Simple returns
- Knowledgeable support
