About Hickory Farms

When Hickory Farms was founded in 1951 in the pastoral farm country of Ohio, the products quickly became a hallmark gift for those who appreciate rich and savory foods. Based in northwest Ohio, Hickory Farms brings the best of Midwest values and unwavering quality to consumers in North America and the U.S. Armed Forces all over the world. Hickory Farms’ commitment to personalized service and the legendary quality of its products has kept the company popular on gift lists over the decades. Customers can find Hickory Farms’ savory sausages, favorite cheeses and other gourmet goods online, in catalogs, in leading supermarkets and in retail shopping centers throughout the holiday season.

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Customer Service Information

Contact Information

800-753-8558

Call Support Hours:
M - F: 8:30 AM - 5:00 PM EST

Company Address:

711 3rd Avenue 12th Floor

New York, NY 10017

Shipping Options

  • Overnight shipping available
  • Est. Delivery Time (Standard): 3 - 7 days
  • International shipping available
  • Shipping cutoff time: 1:00 PM EST for Overnight Shipping

Return Process

Generally 365 days for refund or credit;

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Status: Rated

Awarded May, 2011

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Outstanding areas

  • Passionate staff
  • 100% satisfaction guarantee
  • Easy to use web site