is rated EXCELLENT by StellaService.

StellaService uses a rigorous methodology to test the customer service performance of online businesses. earned an Excellent rating, which represents a general high quality of service. Click here to learn more.

Best way to reach

Customer Support Experience


Other ways to contact
33 Coffee Lane, Waterbury, VT, 05676


Shipping Speed

Pkg Fit and Quality

View Shipping Policy

Returns & Refunds

Returns & Refunds data does not impact the StellaService rating for companies in the Food / Drink category.


Green Mountain Coffee Roasters' business amounts to more than a hill of beans. It offers about 200 varieties of coffee, cocoa, and tea, which it sells to wholesale customers such as supermarkets, convenience stores, resorts, and office-delivery services. Its client list has included ExxonMobil c-stores and McDonald's restaurants. The firm's coffee is sold under the Newman's Own Organics, Tully's, and its namesake Green Mountain Coffee labels. In addition, Green Mountain sells the K-Cup single-cup brewing systems for office and home use made by its subsidiary Keurig. Following a string of acquisitions in 2009, the company bought California's Diedrich Coffee and Canada's Van Houtte in 2010.