About Glasses USA
GlassesUSA.com, founded in 2008, is one of the premier online retailers of prescription eyeglasses and sunglasses. Their company’s mission is to guarantee the highest quality optical products at the most affordable prices in the fastest time span possible – to any location in the world. They guarantee their customers the highest quality eyeglasses at the most affordable prices because they own their laboratories and tailor every pair to order. Not having to pay the middle man helps save their customers up to 70% on every order and ensures the highest quality product possible.
Customer Service Information
Call Support Hours:
M - F: 9:00 AM - 5:00 PM EST
954 Lexington Avenue, Suite 537
New York, NY 10021
- International shipping available
- Shipping free
Generally 30 day window for refund or credit;
We strive to be the best at what we do and this starts with a dedicated service staff. Our policies on returns and exchanges are one of the most liberal in the business, and it is so because we stand behind every pair of eyeglasses we make and ship. Our staff is in-house, meaning they work in the same facility that all orders are produced in – we never outsource our customers’ orders to anyone and along the same philosophy, will never outsource the care and service that our customers receive.