About Gilt Groupe
Gilt Groupe is an innovative e-commerce company offering highly coveted products and experiences at insider prices. Each day, Gilt offers its members a new, curated selection of merchandise, including apparel, accessories and lifestyle products for women, men and children, home entertaining and decor, along with luxury travel packages from JETSETTER and fantastic offers on local services and experiences from Gilt CITY. Most sales start at noon ET and last only 36 hours, making Gilt.com an addictive destination for aspirational shoppers from coast to coast.
Customer Service Information
Contact Information
(877) 280-0545
Call Support Hours:
M - F: 10:00 AM - 6:00 PM (EST)
Sat.: 10:00 AM - 6:00 PM
Sun.: 10:00 AM - 6:00 PM
Company Address:
2 Park Avenue, 4th Floor
New York, NY 10016
Shipping Options
- Overnight shipping available
- Est. Delivery Time (Standard): 1 - 21 days
- Shipping cutoff time: 1:00 PM (EST) for Next Day Shipping
Return Process
Generally 21 days for refund or credit; Return days vary by product type;
Outstanding areas
- Knowledgeable support staff
- Great shipping communication
- User friendly site