About Fat Brain Toys

Begun as a literal garage startup in 2002, husband and wife team Mark & Karen Carson have grown their company into one of the largest independent retailers of specialty toys in the country. Recognized as one of the fastest growing e-retailers by Internet Retailer magazine, Fat Brain Toys credits their rapid growth to offering quality toys coupled with truly remarkable customer service.

Customer Service Information

Contact Information

1-800-590-5987

Call Support Hours:
M - F: 8:00 AM - 5:00 PM CST

Company Address:

1405 N. 205th St., Ste. 120

Elkhorn, NE 68022

Shipping Options

  • Est. Delivery Time (Standard): 3 - 5 days
  • International shipping available
  • Shipping cutoff time: 3:00 PM CST for Shipping

Return Process

Generally 90 days for refund or credit;

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Status: Rated

Awarded May, 2011

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Outstanding areas

  • Live chat
  • International shipping
  • Friendly knowledgeable support
  • 100% satisfaction guaranteed
  • 90 day return policy