ems.com is rated ELITE by StellaService.

StellaService uses a rigorous methodology to test the customer service performance of online businesses. ems.com earned the highest possible service rating. Click here to learn more.

Best way to reach ems.com:

Customer Support Experience


Other ways to contact ems.com

One Vose Farm Road, Peterborough, NH, 03458


Shipping Speed

Pkg Fit and Quality

View Shipping Policy

Returns & Refunds

Ease of Returns

Refund Speed

View Returns Policy

About ems.com

No matter what your favorite outdoor activity is, Eastern Mountain Sports has the gear, apparel, and advice you can depend on all 100% guaranteed to perform. In addition to top national brands, they're especially proud to offer their own Eastern Mountain Sports brand of apparel, outerwear, and outdoor gear. Designed to perform in the unforgiving, ever-changing weather of New England, if it works for their company there, it will work for customers anywhere.