Discount Golf World - DiscountGolfWorld.com Customer Service Ratings at STELLAService

STELLAService's take

Just like your local pro-shop, Discount Golf World hooks you up with a customer experience that will make you feel like you've been a member for years. Great product pages give you everything you'll ever want to know about everything from tees to drivers while customer reviews in pro/con format give a great idea as to how other golfers feel about the product. Quick delivery times, often ahead of scheduled arrival date ensure that you're testing out your new gear on the links as soon as possible. On top of it all, seven days a week, their outstanding agents are standing by to answer questions and talk out issues via phone and email. Believe the rumors, your new digital pro-shop may actually be better than your local pro-shop. For double-eagle customer service, look no further.

User Experience

Intuitive and easy to use, product pages are full of good information and allow customers to leave reviews in pro/con format on each product page. Checkout is clear and straightforward, and they have robust Twitter and Facebook feeds in addition to their active blog. The conversation with customers is always ongoing and it's always easy to find information on what's the right club, ball or shoe for you.

Shipping and Returns

DiscountGolfWorld.com offers a slew of standard and expedited shipping options so you can get out on the range and test out your new equipment as soon as you'd like. Deliveries often show up on your doorstep before the estimated arrival date and packaging is efficient. All boxes come with a clear packing slip and returns can be performed by calling the company to get step by step instructions.

Customer Support

Like having a great caddy at your disposal, their call support is terrific. Available seven days a week, phone agents are extremely helpful and friendly each time and there's almost never any hold time. Don't be surprised if you leave feeling they've gone above and beyond for for you. Email, also offered seven days a week, offers great responses as well, almost as outstanding as their phone agents.

About Discount Golf World

Since their beginning in 2005 Discount Golf World has succeeded in picking up virtually every major golf brand's product lines including: Callaway, Nike, Taylor Made, Cleveland, Titleist, and Mizuno. They have also become an Internet and eBay Authorized Dealer for Cleveland Golf. Their staff is very experienced in both the Golf industry and also the game itself. They are available to take calls or chat online if you have any questions while visiting our site.