Shopping for the very best in skin care shouldn’t be a headache. That’s why DermStore has put forth every effort to make your experience as smooth and rewarding as possible. Never before has such a complete selection of skin care products—ranging from everyday staples to hard-to-find luxury items and physician exclusives—been available in one convenient setting that offers FREE shipping and FREE samples with every order. With a comprehensive array of over 700 brands and 26,000 products PLUS more than 100,000 product reviews and a beauty resource center full of valuable information, DermStore gives you everything you need to create your own personalized skin care sanctuary within the comfort of your own home.
Customer Service Information
Call Support Hours:
2701 Stanley Gault Parkway, Suite A
Louisville, KY 40223
- Overnight shipping available
- Est. Delivery Time (Standard): 7 - 10 days
- International shipping available
- Shipping free
- Shipping cutoff time: 2:00 PM PST for Overnight / Next Day, Two Day, Standard Shipping
Generally 30 day window for refund or credit;
- Free shipping, samples, and gifts with every order
- No restocking fees
- Multiple product images available
Why We Are the #1 Online Destination For Skincare & Beauty: -- We offer over 600 brands, including physician-strength formulas and hard-to-find specialty brands -- We have over 60,000 product reviews from real customers…and counting! -- We offer free shipping on all orders all the time -- We give you free samples with every order -- DermStore is a 5 year Bizrate Circle of Excellence Award Winner for Customer Satisfaction -- We have licensed estheticians on staff reviewing products and personally answering questions submitted by our customers -- DermStore was founded by a Board Certified Dermatologist -- We only sell products that are 100% authorized by the brands we carry, which means they are real, safe, in code and certified by the manufacturer!