STELLAService's take
Cycling Jerseys Direct was started organically out of a garage and has kept its intimate charm to this day. The company encourages customers to contact them, knowing that its knowledgeable and friendly support staff is one of its greatest assets. Cycling Jerseys Direct also understands that time is a valuable commodity, providing a an easy 3-click checkout as well as quick reply email times.
Read more...
User Experience
CyclingJerseysDirect.com is built for speed. With only a couple clicks of your mouse, you can quickly find any product that you're looking for, descriptions and reviews of it, and a (good) list of products that you might also be interested in. With a few more clicks (three to be exact) you can purchase the item and be on your way. Simple, streamlined, quick, and effective. CyclingJerseysDirect.com's website embodies the same qualities that their products do.
Shipping and Returns
CyclingJerseysDirect.com offers free shipping on any order over $100, and a handful of expedited shipping options. All shipments include clear and easy instructions for returns should you change your mind, and the returns process is quick and easy.
Customer Support
Cycling Jerseys Direct offers call and email support on weekdays. The customer support representatives reply very quickly to emails, and callers spend very little time on hold. Each of the customer support representatives know a ton about every product, and they're happy to help you out whether you're a biking novice, or a seasoned road-warrior.
About Cycling Jerseys Direct
What started as a local bike club selling its excess imported tires has grown to be one of the most popular internet retailers in the country. BikeTiresDirect purchases in large volumes and pass the savings on to their customers. Their management and staff are avid cyclists and racers. They sell the products they like to use, love to share their knowledge, and pride themselves in providing the best customer service around. Any product bought from the company carries the full manufacturer's warranty. They make sure you get satisfactory warranty service and can often provide faster turn-around than you might otherwise achieve.
Customer Service Information
Contact Information
(800) 682-0570
Cycling Jerseys Direct Customer Service
Call Support Hours:
M - F: 8:00 AM - 5:00 PM (PST)
Sat.: Closed
Sun.: Closed
Company Address:
5741 NE 87th Ave
Portland, OR 97220
Shipping Options
- Est. Delivery Time (Standard): 3 - 5 days
- International shipping available
- Shipping free with $100.00 order
- Shipping cutoff time: 2:00 PM (PST)
Return Process
Generally 30 days for refund or credit;
Outstanding areas
- Passionate support staff
- Knowledgeable support
- Fast email replies
- Quick checkout process
