STELLAService's take

Cycling Jerseys Direct was started organically out of a garage and has kept its intimate charm to this day. The company encourages customers to contact them, knowing that its knowledgeable and friendly support staff is one of its greatest assets. Cycling Jerseys Direct also understands that time is a valuable commodity, providing a an easy 3-click checkout as well as quick reply email times.

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User Experience

CyclingJerseysDirect.com is built for speed. With only a couple clicks of your mouse, you can quickly find any product that you're looking for, descriptions and reviews of it, and a (good) list of products that you might also be interested in. With a few more clicks (three to be exact) you can purchase the item and be on your way. Simple, streamlined, quick, and effective. CyclingJerseysDirect.com's website embodies the same qualities that their products do.

Shipping and Returns

CyclingJerseysDirect.com offers free shipping on any order over $100, and a handful of expedited shipping options. All shipments include clear and easy instructions for returns should you change your mind, and the returns process is quick and easy.

Customer Support

Cycling Jerseys Direct offers call and email support on weekdays. The customer support representatives reply very quickly to emails, and callers spend very little time on hold. Each of the customer support representatives know a ton about every product, and they're happy to help you out whether you're a biking novice, or a seasoned road-warrior.

About Cycling Jerseys Direct

What started as a local bike club selling its excess imported tires has grown to be one of the most popular internet retailers in the country. BikeTiresDirect purchases in large volumes and pass the savings on to their customers. Their management and staff are avid cyclists and racers. They sell the products they like to use, love to share their knowledge, and pride themselves in providing the best customer service around. Any product bought from the company carries the full manufacturer's warranty. They make sure you get satisfactory warranty service and can often provide faster turn-around than you might otherwise achieve.

Customer Service Information

Contact Information

(800) 682-0570

Call Support Hours:
M - F: 8:00 AM - 5:00 PM (PST)
Sat.: Closed
Sun.: Closed

Company Address:

5741 NE 87th Ave

Portland, OR 97220

Shipping Options

  • Est. Delivery Time (Standard): 3 - 5 days
  • International shipping available
  • Shipping free with $100.00 order
  • Shipping cutoff time: 2:00 PM (PST)

Return Process

Generally 30 days for refund or credit;

Community Rating

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What is this?

Status: Rated

Awarded Mar, 2010

What is this?

Outstanding areas

  • Passionate support staff
  • Knowledgeable support
  • Fast email replies
  • Quick checkout process