About Coach
Coach is riding in style, thanks to the firm's leather items and some savvy licensing deals. The company designs and makes (mostly through third parties) high-end leather goods and accessories, including handbags, wallets, and luggage. Coach, founded in 1941, also licenses its name for watches, eyewear, fragrances, scarves, and footwear. The luxury brand sells its wares through some 940 department and outlet stores (in the US and more than 20 other countries), catalogs, and its website. Macy's, Nordstrom, Saks, and others carry Coach items. It also runs more than 660 retail and factory outlet stores in North America, Japan, and China (including Hong Kong and Macau).
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Customer Service Information
Contact Information
800 444-3611
Call Support Hours:
M - F: 8:00 AM - 11:00 PM
Sat.: 9:00 AM - 7:00 PM
Sun.: 11:00 AM - 7:00 PM
Company Address:
One Coach Way
Jacksonville, FL 32218
Shipping Options
- Overnight shipping available
- Est. Delivery Time (Standard): 4 - 5 days
Return Process
Generally 365 days for refund or credit;
Outstanding areas
- 365 day returns
- Extended call hours
- Expert staff