STELLAService's take
A divine resource for those looking for religious materials, Christianbook.com is happy to bend over backwards for their customers. Smart search helps separate music, books, and commentary while product pages feature good photos and, when needed, product videos. Good domestic and global shipping options make ordering easy for customers world wide and packaging materials include thorough order reviews. For customer support, their super friendly and understanding staff take phone calls at extended hours every day but Sunday. They earned the STELLAService "Excellent" Seal because they make their customers feel as though they've died and gone to heaven.
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User Experience
With so much material at Christainbook.com, there's a lot to go through. Thankfully, a smart search feature helps separate music, books and commentary while a fiction blog and a music blog keep consumers updated on the latest arrivals. Not be left out, a good Twitter and Facebook presence also helps to spread the word. Product pages are helpful and ratings from both users and staff help shoppers get a better idea of the products their looking at.
Shipping and Returns
Global shipping is made easy with accommodating options and speedy delivery so whether you're in Jersey or Jerusalem, your products will arrive quickly. Packages include a clear invoice and easy to follow return instructions. Add in a 30-day return policy and you too will see the light at Christainbook.com.
Customer Support
Monday through Saturday, Christainbook.com offers telephone support with an upbeat, well trained staff that makes calling-in informative and educational. Christianbook.com always responds to your emails, directly and clearly.
About Christian Book
Christian Book Distributors, online at Christianbook.com, is the world's largest distributor of Christian products. For more than 30 years they've been providing a vast selection of Christian resources at everyday low prices, accompanied by customer service excellence.
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Customer Service Information
Contact Information
(800) 247-4784
Christian Book Customer Service
Call Support Hours:
M - F: 8:00 AM - 11:00 PM (EST)
Sat.: 9:00 AM - 8:00 PM
Sun.: Closed
Company Address:
140 Summit St.
Peabody, MA 1373
Shipping Options
- Overnight shipping available
- Est. Delivery Time (Standard): 1 - 6 days
- International shipping available
- Shipping cutoff time: 12:00 PM (EST)
Return Process
Generally 30 days for refund or credit;
Outstanding areas
- Robust search features
- Active in social media
- Several delivery options
- Friendly support staff
