About Books-A-Million
BOOKSAMILLION.COM, the company's e-commerce website, was successfully launched in 1998. Like their stores, the site is open, inviting and focused on the product. Since the site's launch, they have continued to enhance its design, product offerings, editorial content and customer service attributes, as well as maintain their position as a value leader in book e-tailing. Through their American Internet Services division, they continue to develop a suite of e-commerce solutions aimed to meet the needs of a variety of business clients. The acquisition of NetCentral continues to provide them with the development experience and systems resources needed to continue to innovate and compete effectively in the e-commerce arena.
Is this your store?
You're eligible to display the STELLAService Seal! Click Here for more.
Customer Service Information
Contact Information
800-201-3550
Books-A-Million Customer Service
Call Support Hours:
M - F: 8:00 AM - 11:00 PM CST
Sat.: 8:00 AM - 11:00 PM
Sun.: 9:00 AM - 9:00 PM
Company Address:
402 Industrial Lane
Birmingham, AL 35211
Shipping Options
- Overnight shipping available
- Est. Delivery Time (Standard): 5 - 10 days
- International shipping available
- Shipping free with $25.00 order
Return Process
Generally 30 days for refund or credit;
Outstanding areas
- Intuitive site design
- In-store return policy
- Great gifting options