American Musical Supply - AmericanMusical.com Customer Service Ratings at STELLAService

STELLAService's take

AmericanMusical.com puts customers first. Every page of their website is packed with information, and they have 24/7 phone, email, and live chat support in case you happen to have a question about anything. With easy checkout, fast shipping, and easy returns, AmericanMusical.com allows customers to shop quickly and with confidence.

User Experience

AmericanMusical.com makes buying an instrument online easy. The website displays a lot of information at one time and is not difficult to navigate. Product pages are full of detailed descriptions, and experienced musicians will find that there is more than enough info to sink their teeth into. The shopping cart is neat and clear, and checkout is fast and simple.

Shipping and Returns

With lots of shipping options (many of which arrive before the estimated delivery date,) and a simple, smooth return policy (return instructions are included with your order,) shipping and returns are user-friendly. Plus, if you have any questions along the way, you can track your order's status through AmericanMusical.com, or you can simply give their customer support team a call.

Customer Support

Have a question? AmericanMusical.com's customer support team is available by phone, email, and live chat 24/7. Callers almost never have to wait on hold, and their response times to email and live chat requests are very quick. Beyond that, the customer support representatives are generally very knowledgeable and genuine.

About American Musical Supply

AmericanMusical.com carries a huge selection of Guitars, Basses, Amplifiers, Live Sound Equipment, Recording Gear, Computerware, Keyboards and Accessories, DJ Equipment, Drums and Percussion, Microphones, and all the accessories musicians need from all the top manufacturers. They also offer easy payment plans, free extended warranties on many items, and free shipping on most orders.