AED Superstore - AEDSuperstore.com Customer Service Ratings at STELLAService

STELLAService's take

AED Superstore takes their customer service as seriously as their products. They trumpet their outstanding 30-day money back guarantee, click-to-call representative service and free shipping for orders under $99 from their homepage. And why shouldn't they, everything about them is easy on the customer. Their site is totally easy to navigate and check-out is quick and does not require logging in. And, as promised, live agents are available six days a week and all products are covered in their friendly 30-day money back return policy. This is clearly a company with their finger on pulse on the customer experience.

User Experience

Aedsuperstore.com is supremely easy to navigate and search. Checkout is very quick and easy as both a registered member or guest. Aedsuperstore also provides its users with plenty of product information as well as links to brochures and manuals.

Shipping and Returns

Products are nicely packaged and include a great packing slip. We also received a free gift - ours to keep even after we returned ordered product. AED Superstore offers a good 30-day return policy and a supremely friendly staff.

Customer Support

Live chat help and phone agents are available Monday through Friday from 8 to 8 and Sunday 9 to 1. Expect just about everyone you deal with to be nice and helpful.

About AED Superstore

The AED Superstore offers the best service, support, and largest selection of AED models available anywhere! They're owned and operated by EMS professionals who continue to use automated external defibrillators in the field. You can count on them to help you make the right decision for your AED program!