About 1800-PetMeds
Founded in 1996, PetMeds® is America's Largest Pet Pharmacy, delivering prescription and non-prescription products such as Super Joint Enhancer, Super Joint Omega 3, and other pet meds for dogs, cats, and horses at competitive prices direct to the consumer through its 1-800-PetMeds® toll free number and on the Internet through its website at www.1800petmeds.com.
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Customer Service Information
Contact Information
(800) 738-6337
Call Support Hours:
M - F: 8:00 AM - 11:00 PM (EST)
(except Fri : 8:00 AM - 9:00 PM)
Sat.: 9:00 AM - 6:00 PM
Sun.: 10:00 AM - 5:00 PM
Company Address:
1441 SW 29th Ave
Pompano Beach, FL 33069
Shipping Options
- Overnight shipping available
- Est. Delivery Time (Standard): 5 - 9 days
- International shipping available
- Shipping free with $39.00 order
- Shipping cutoff time: 3:00 PM (EST)
Return Process
Generally 365 days for refund or credit;
Outstanding areas
- Long call support hours
- 365 return policy
- Intuitive website layout
- Active social media presence