Outstanding Areas
- Extensive product information
- Flexible shipping options
- Committed support staff
- Easy returns
88 / 100
About TriSports.com
TriSports.com is the online and retail triathlon gear shop, created for triathletes, by triathletes. TriSports.com carries the highest quality triathlon equipment, triathlon gear, triathlon apparel, and all of the hard to find necessities that every triathlete needs, including triathlon wetsuits, bike travel cases, aero race wheels, hydration systems, aerobars, triathlon-specific clothing, and much, much more. Trisports.com was founded in April of 2000 by Seton Claggett and prides itself on its superior customer service ethic and environmentally conscious business practiaces, such as it's employee computer and recycling program.
STELLAService Scorecard
| Area | Points Earned | Points Available |
|---|---|---|
| User experience | 88 | 100 |
| Shipping and returns | 87 | 100 |
| Customer support | 91 | 100 |
| STELLA Rating | 88 | 100 |
Scores above 80 generally reflect high quality customer service, and scores above 90 reflect an elite level of service. Learn more about what drives our STELLA Ratings.
Awarded:
Contact Information
Commitment to Service
TriSports.com operates in a down-to-earth manner that enhances the quality of their customer service. The company's customer service representatives are easy to chat with and provide genuine care to customers who require help. TriSports.com is especially unique in that they employ many green business practices. In addition to providing employees with an incentive to bike to work, TriSports offers a green shipping option so that customers can do their part. It's clear that TriSports.com takes the same approach in caring for the earth as it does for its customers.