Outstanding Areas
- Short call hold time
- Quick email reply time
- Great live chat help
- Easy-to-use Website
91 / 100
About TipToeTurtle.com
TipToeTurtle.com is the Internet retailers for parents, family, and friends in search of the best baby gear. It has years of experience working with juvenile products, from strollers to car seats, high chairs to child carriers. With TipToeTurtle.com, shopping for the best baby gear and sharing your needs with your friends and family has never been easier. Behind the scenes at TipToeTurtle.com you'll find a dedicated group of enthusiastic professionals - married and single parents, bachelors, and bachelorettes. It is a small and youthful online retail company on a mission to provide its customers with the very best online shopping experience.
STELLAService Scorecard
| Area | Points Earned | Points Available |
|---|---|---|
| User experience | 90 | 100 |
| Shipping and returns | 92 | 100 |
| Customer support | 91 | 100 |
| STELLA Rating | 91 | 100 |
Scores above 80 generally reflect high quality customer service, and scores above 90 reflect an elite level of service. Learn more about what drives our STELLA Ratings.
Awarded:
Contact Information
Commitment to Service
TipToeTurtle.com holds every customer in high regard. This family-minded business takes a humble approach, dedicated to providing genuine help in guiding you to the most appropriate product for you and your little one. TipToeTurtle.com distinguishes itself from the other e-retailers by testing each product by hand as well as offering passionate customer service representatives for support. TipToeTurtle.com truly offers an elite service experience that makes it a pleasure to be one of their customers.