Baby Age - BabyAge.com Customer Service Ratings at STELLAService

STELLAService's take

Babyage.com's website is so intuitive and easy to navigate that you may find yourself involved in their fabulous community of blogs or watching a web-tutorial. From top products to support, they're an excellent resource for new parents. Email queries receive quick responses and their weekday phone support agents are friendly, knowledgeable and accommodating. Most products are covered under their 30 day return policy and checkout includes a visual representation of estimated delivery time based on your shipping location. Pair this with a fantastically helpful search feature and you've got an excellent overall customer experience.

User Experience

Organized, easy to navigate and hyper-searchable, babyage.com is a pleasure to use. But not just for shopping. Sponsor blogs, linked on the site are an amazing resource on all baby-related issues. The only thing that might make this site better is more product reviews.

Shipping and Returns

The visual representation of estimated delivery time depending on location is fabulous and takes all the guess work out of when and how your shipment will arrive. For health reasons, some products, like diapers and pillows, can't be returned but their return policy is good for 30-days for most other products.

Customer Support

Baby Age offers both phone and email support for shoppers. Emails usually receive quick replies and live phone agents take calls during business hours. Agents are friendly, knowledgeable and easy to speak with.

About Baby Age

Born in 1999,BabyAge is headquartered in a 50,000 square foot state of the art warehouse facility in Wilkes-Barre, Pennsylvania. You can count on them to provide the largest selection of high quality, brand name baby bedding, furniture, strollers, car seats, cribs and toys on the Internet.The goal at BabyAge.com is to provide an exceptional online shopping experience and become the one-stop shopping source for parents and parents-to-be.