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Signaling top-quality customer service across the Web

Hero Badges

Look for Stella on the Web's best sites

Hero Badges

We measure every store on 350+ service metrics

    Always shop the best sites on the web

    We measure the customer service of thousands of stores. We do this by becoming the customer ourselves and objectively evaluating every part of the shopping experience.



    Check Stella before you check out:

    • Search our site for company ratings
    • Share feedback about your own customer service experiences with us

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    About StellaService

    Our Seals
    Let the StellaService Seal be your guide to the online stores with the best customer service. Learn more


    Our Evaluations
    Our in-depth evaluations are designed around you and your shopping experience. To find out what that experience may be with a given retailer, our team goes shopping. Learn more